We respect your privacy

• We respect your right to privacy and are committed to safeguarding the privacy of our website visitors and customers. This policy sets out how we collect, use, disclose and protect your personal information.
• We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and, to the extent applicable, the EU General Data Protection Regulation (GDPR).
• “Personal information” is information that is identifiable as being about you. This includes, but is not limited to, your name, email address, phone number, payment information, or any other information aathat can reasonably identify you.

Scope of this Privacy Policy

This Privacy Policy applies specifically to this website and to information collected through it. This includes (but is not limited to):

• Information submitted via enquiry forms, contact forms, and booking forms (including WP Forms and Dubsado integrations).
• Information collected automatically via cookies, analytics, or tracking pixels.
• Information collected via linked marketing platforms (Facebook, Google, Pinterest, Instagram, TikTok and similar).

This Privacy Policy does not cover information collected or handled as part of the delivery of celebrant or related services (for example, information required under the Marriage Act 1961 or details needed to prepare, conduct, and register your ceremony).

Personal information collected in connection with celebrant services, ceremonies, or related arrangements is managed in accordance with the terms of your Celebrant Services Contract. That contract sets out how such information is collected, stored, and used, and outlines our legal obligations to you.

Collection of personal information

We will, from time to time, receive and store personal information you provide to us directly via our website. Examples include:

• Your name, email address, and phone number.
• Details you enter in enquiry, booking or contact forms.
• Information you provide through surveys, competitions, promotions or subscriptions.
• Data collected automatically by cookies, analytics, and marketing integrations.

You may choose to withhold personal information, but it may restrict your ability to fully use the website or access certain services.

How we use your personal information

We use the information we collect to:

• Respond to your enquiries and communicate with you.
• Provide you with updates, marketing, promotions and service information.
• Improve our website and services through analytics and user experience monitoring.
• Comply with legal requirements

Where applicable, you will be given the option to unsubscribe or opt-out of direct marketing.

Disclosure of personal information

We may disclose your personal information to:

• Service providers, hosting providers and third-party tools such as WP Forms, Dubsado, analytics and marketing platforms.
• Courts, tribunals, regulatory authorities, and law enforcement officers, as required by law.
• Third parties where you consent to such disclosure.

We will not sell or rent your personal information to third parties.

Security of your personal information

We are committed to ensuring the security of your information. We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
Please note that no system is completely secure, and whilst we do everything we can (to protect you), we cannot guarantee the absolute security of your information, particularly where information is transmitted over the internet.

Access to your personal information

You may request details of the personal information we hold about you under the Privacy Act 1988 (Cth). A small administrative fee may be payable for providing access.

If you believe that the information we hold is inaccurate, out of date, incomplete or irrelevant, please contact us, and we will take reasonable steps to correct it.

Complaints about privacy

If you have any complaints about our privacy practices, please contact us. We take complaints seriously and will respond promptly after receiving written notice of your concern.

Changes to Privacy Policy

We may update this Privacy Policy from time to time. Updates will be published on this website, and your continued use of the website indicates your acceptance of the revised policy.

Contact us

For any questions, concerns or complaints regarding this Privacy Policy, or to request access or corrections to your personal information, please contact:

Kate Ryan-Taylor
KM & SF Ryan-Taylor ABN 68 601 080 443 (trading as Ready Set Love)
Phone:                (0493) 044 235
Email:                 celebrate@readysetlove.com.au